Legacy Solar Privacy Policy
At Legacy Solar, we take your privacy seriously. We are committed to protecting your personal information and ensuring that it is only used in ways that you have consented to. This Policy outlines the types of personal information we collect, how we use it, and how we protect it.
I - Information We Collect
We collect personal information that you provide to us when you request information about our solar products or services, including your name, email address, and phone number. We may also collect information about your energy usage, property type, and location.
Upon agreeing to purchase a system, other details are collected, including:
Homeownership information: This may include your deed, or other documents to ensure we are putting solar on your home.
Personal Identification: This may include a photo of your drivers license, or other identifying documents.
Utility and Utility Billing information: This may include your account number, utility bills, energy costs, energy consumption and history.
Electrical usage information: We may collect information about your home's electrical usage to determine the size of the solar system required to meet your energy needs. This may include your average monthly kWh usage and peak demand hours. It may also include information on your home loads, and usage expectations.
Roof type and condition: We may need to inspect your roof to determine its condition and suitability for solar panel installation. We may collect information about the type of roof material, age of the roof, and the direction it faces.
Sun exposure: We may collect information about the amount of sun exposure your home receives to determine the optimal placement of solar panels. We may consider factors such as shading from nearby trees or buildings.
Permitting and zoning requirements: We may need to obtain permits and adhere to zoning requirements for the solar system installation. We may collect information about the specific regulations and processes required for your location. If your home is part of an HOA, we may collect information about the rules and regulations governing solar panel installations in your community.
Structural information: Depending on the type of solar system you purchase, we may need to collect information about the structural integrity of your home to ensure it can support the weight of the solar panels.
Networking Information: Including your network availability, speeds, or even the networking username and password. (Please note as detailed below, all personal WiFi information collected is deleted within 24h, to ensure your home networking security)
II - How We Use Your Information
Personal Information:
We use your personal information to provide you with information about our solar products and services. We may also use your information to contact you about new products and services.
We also use it to help ensure your system is working properly, and how to troubleshoot it in case of an issue.
We may share your personal information with our partners and affiliates, but only to the extent necessary to provide you with our products and services.
We will not sell your personal information to third parties.
Non-Personal Information:
Data about your system sizing, types of products used, general location, production, efficiency, connectivity, or other information regarding your system, and our products may be used in order to better understand our customers, and how to best serve them. This will not be attached to your name, or your personal information.
III - Changes to Our Privacy Policy
We reserve the right to modify our Privacy Policy at any time. If we make changes to our Privacy Policy, we will post the updated policy on our website and any substantial updates will be sent to you via email.
This Privacy Policy is effective as of 4/1/23